Shipping policy
Shipping Policy
Welcome to our store. We’re committed to getting your orders to you as quickly and smoothly as possible. Below is an overview of our shipping policy to help answer any questions you may have:
Processing Times
- Orders are processed Monday through Friday (excluding holidays).
- Processing time is typically 1-3 business days.
- Once your order is processed, you will receive a confirmation email with tracking details (if applicable).
Shipping Options and Delivery Times
- Standard Shipping: Estimated delivery within 5-7 business days after processing.
- Expedited Shipping: Estimated delivery within 2-3 business days after processing.
- Local Pickup (if available): Ready for pickup within 1-2 business days.
Shipping times may vary depending on your location, carrier delays, or holidays.
Shipping Rates
- Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
International Shipping
- We currently do not ship to select international locations.
Order Tracking
- Once your order has shipped, you’ll receive a tracking number via email to monitor your package’s progress.
- Please allow up to 24 hours for tracking details to update after shipping.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at katie@hollinghomeinteriors.com within 7 days of the delivery date. We’ll work with the carrier to resolve the issue or provide a replacement.
Returns and Exchanges
- For return-related information, please see our Return Policy.
Questions?
We’re here to help! If you have any questions or concerns about your order, shipping, or delivery, reach out to us at katie@hollinghomeinteriors.com.
Thank you for shopping with us!